About us
lustervault.com is operated by Luster Vault (by Saika), Bhaderwah, Jammu & Kashmir, India. By placing an order you agree to these terms and to Indian law as the governing law.
Products & pricing
All prices are in Indian Rupees and inclusive of taxes. Product photos are as true to life as screens allow; minor variations in shade are natural. We may correct obvious pricing errors on an order before dispatch — you'll always get the choice to confirm or cancel at the corrected price.
Orders & cancellation
An order is confirmed when you receive our confirmation email. You can cancel free of charge any time before dispatch by contacting us. Repeated refusal of COD deliveries may lead us to require prepayment on future orders.
Returns & warranty
Exchanges and the 6-month anti-tarnish promise are described in our Returns & Exchange policy, which forms part of these terms.
Intellectual property
The Luster Vault name, logo, photographs and written content belong to us. Please don't reuse them commercially without written permission.
Liability
Our liability for any order is limited to the amount you paid for it. Nothing in these terms limits rights you hold under Indian consumer protection law.
Last updated: 1 July 2026 · Questions? Write to us via the Contact page.